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Enterprise Systems & Intelligent Operations

We transform how enterprises operate, govern, and perform.

End-to-end transformation programs that redesign operating models, modernize platforms, build governance discipline, and enable intelligent automation — delivering measurable outcomes.

Transformation Programs
Platform Modernization
Governance & Execution
Intelligent Automation
Enablement & Adoption
Transformation Programs
Platform Modernization
Governance & Execution
Intelligent Automation
Enablement & Adoption
What We Do

Disciplines that
drive transformation

We don't advise from the sideline. We lead programs end to end — from operating model redesign through to sustained adoption and measurable performance.

01

Enterprise Transformation Programs

Operating model, process, governance, change

We lead end-to-end transformation programs — operating model redesign, process re-engineering, governance architecture, change management, and measurable performance outcomes. This is the core of what we do.

Operating modelProcess redesignChange managementPerformance outcomesStakeholder alignment
02

Platform Modernization & Optimization

ERP, CRM, HRIS, finance, integration, data quality

We modernize and optimize core enterprise platforms — ERP, CRM, HRIS, finance and planning systems, integration layers, data quality, and release readiness — so the enterprise actually runs better.

ERPCRMHRISFinance systemsData qualityIntegrationRelease readiness
03

Transformation Governance & Execution

PMO, RASCI, risk, decision forums, benefits realization

We build the discipline that keeps transformation on track — PMO and delivery cadence, RASCI, risk and controls, decision forums, adoption tracking, and benefits realization.

PMORASCIRisk & controlsDecision forumsBenefits realizationDelivery cadence
04

Intelligent Automation

AI, agents, workflows, analytics, automation

AI, agents, workflows, analytics, and automation applied where they drive throughput, accuracy, and service improvement — as part of the transformation, not as a standalone initiative.

AI enablementAgentsWorkflow automationAnalyticsProcess mining
05

Enablement & Adoption

Training, playbooks, process ownership, handoff

Training, role-based playbooks, process ownership, continuous improvement, and operational handoff — so change sticks and the organization doesn't revert to old patterns.

TrainingPlaybooksProcess ownershipContinuous improvementOperational handoff
Maturity Model

Where is your
organization today?

We assess your current operating maturity and define the most direct path to higher capability, governance, and performance.

Level 01

Traditional

  • 70%+ manual workflows
  • Automation below 10%
  • Siloed systems, no APIs
  • No formal governance
Level 02

Transitional

  • 1–3 pilots with baseline KPIs
  • 10–30% targeted automation
  • Initial governance and RASCI
  • 80–90% data accuracy
Level 03

Augmented

  • Standardized processes across 3+ functions
  • 30–60% workflow automation
  • Governed decision forums and audit trails
  • Operational KPIs tied to platform data
Level 04

Intelligent Enterprise

  • Integrated operating model with closed-loop performance
  • 60%+ automation with bounded autonomy
  • Real-time observability across operations
  • Continuous improvement pipeline active
Our Approach

Structured transformation
framework

Each phase builds measurable capability, governed by data and aligned to outcomes.

01

Discovery & Context

Factual view of systems, workflows, operating model, and governance. Define boundaries, control points, and readiness across business and IT.

02

Design & Governance

Translate findings into an actionable framework — operating model, accountability structures, risk posture, decision forums, and change architecture.

03

Build & Integrate

Configure platforms, automation layers, and intelligent capabilities aligned to enterprise systems. Integrate observability, security, and orchestration.

04

Scale & Adopt

Transition pilots into production. Drive adoption through structured rollout, role-based training, playbooks, and operational change management.

05

Govern & Evolve

Institutionalize governance, metrics, review cycles, and benefits realization. Maintain alignment between enterprise performance and continuous improvement.

Transformation Diagnostic

Automation readiness
assessment

Describe a business process and our engine analyzes automation potential, workload distribution, and recommended future state.

Automation Readiness Assessment
AI Powered
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Platform Expertise

Enterprise ecosystem
coverage

We modernize, integrate, and optimize across the platforms your business runs on.

Insights

Latest from
Unlock Solutions

Perspectives on enterprise transformation, operational performance, and intelligent systems.

LinkedIn

Why Governance Is the Foundation of Every Successful Transformation

Organizations that embed governance early scale faster with fewer setbacks. Here's the framework we use with clients.

Read on LinkedIn
X / @UnlocksAI

The Maturity Gap: Most Enterprises Are Still at Level 1

70% of organizations we assess still run manual workflows.

Follow on X
Blog

From ERP to Intelligent Enterprise: A 5-Phase Playbook

How we moved a national distributor from fragmented reporting to automated dashboards in 90 days.

View all insights
Get Started

Let's transform how your enterprise operates.

From operating model redesign to intelligent automation, we bring structure, governance, and execution discipline to every program.

(604) 670-2076
Vancouver, BC, Canada

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Complimentary 30-minute consultation

We respond within 24 hours

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UNLOCK Solutions
Enterprise Transformation Advisory