Unlock Solutions Inc. ("Unlock Solutions," "we," "us"), operating as a division of Ascio Consultancy Inc., is committed to protecting the privacy of individuals who visit our website and use our services. This policy describes how we collect, use, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Submit a contact or inquiry form on our website
- Complete a diagnostic or assessment tool on our website
- Subscribe to our newsletter
- Communicate with us via email
This information may include your name, email address, organization name, job title, and any details you include in your message.
2. How We Use Your Information
We use personal information to:
- Respond to your inquiries and provide requested services
- Send relevant communications about our enterprise transformation and technology services
- Improve our website and service offerings
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Third Party Services
Our website uses the following third party services:
- Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized usage data such as pages visited, time on site, and referring URLs. You can opt out by installing the Google Analytics Opt Out Browser Add On.
- Vercel for website hosting and form processing infrastructure.
- Microsoft 365 for email communications and business operations.
4. Data Storage and Security
Your information is stored securely within our Canadian hosted Microsoft 365 environment. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your personal information at any time by contacting us.
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communications
7. Cookies
Our website uses cookies for analytics purposes through Google Analytics. These cookies do not collect personally identifiable information. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:
Unlock Solutions Inc.
Email: info@unlock-solutions.com
Website: unlock-solutions.com