Change & Release Management
We enable organizations to implement change with confidence — from complex platform upgrades to routine system enhancements. Our structured approach ensures that changes are not only communicated, but understood, adopted, and sustained.
What We Deliver
We bridge the gap between system updates and user readiness through structured rollout planning, communications, training, and governance. From readiness assessments to post-release monitoring, our solutions ensure successful change across roles and departments.
Change Readiness Assessment
Analyze organizational readiness, stakeholder impact, and adoption risk across roles and teams.
Communication Strategy & Execution
Audience-specific messaging plans for IT, business units, and end-users — from awareness to action.
Cutover & Go-Live Support
End-to-end support for release execution: runbooks, timing alignment, hypercare setup, and transition management.
Training & Post-Release Feedback
Role-based enablement plus ongoing tracking of adoption gaps using surveys, dashboards, and support models.
Our Change & Enablement Framework
Assess & Align
Identify impacted roles, evaluate change readiness, and engage stakeholders early.
Design Messaging & Training
Develop campaign-style communications and enablement plans tailored to audience, role, and timing.
Prepare for Go-Live
Run cutover simulations, finalize support models, and align go-live teams on timing and risk mitigation.
Enable, Monitor, Sustain
Deliver the change, monitor adoption KPIs, and embed practices to support long-term sustainment and confidence.
Common Scenarios We Solve
- Preparing for a major ERP or platform upgrade
- Deploying a new Workday, Salesforce, or HRIS module
- Launching AI-driven workflows or automation
- Migrating systems, data, or operational policies
- No formal change or training plan in place
Why It Works
- Minimizes disruption through aligned planning
- Communicates clearly — to the right audiences
- Delivers structured enablement, not just updates
- Supports self-sufficiency with repeatable models
- Tracks adoption KPIs and closes feedback loops
Change is inevitable — but confusion isn’t.
Unlock Solutions helps you structure, support, and sustain change — across platforms and teams.
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